Terms & Conditions

Terms & Conditions

 

  • Pre-booking is required for photo session, we recommend booking in advance to secure your preferred time/ date. Please call : 04 323 3541/ 052 750 4739.
  • If you cannot make your appointment, 48 hours notice should be given for cancellation.
  • For location shoot 50% deposit and completed brief is required to confirm your booking.
  • If you are using a voucher and you cancel your appointment, you may only reschedule the booking once. If you reschedule a second time the voucher will no longer be valid.
  • Hospital vouchers are valid up to 60 days from the birth date, you may be required to show your hospital receipt for proof of date.
  • Vouchers cannot be combined.
  • Vouchers cannot be used in conjunction with any other promotion.
  • Only one voucher is allowed to be used within 12 months.
  • Our voucher is not valid post the expiry date and the decision is final.
  • Use of phones/cameras is not allowed within the photoshoot.
  • Following from your shoot, we will inform you the images are ready to be viewed. If there are any delays in sending your selection back to us, there may be a delay in post production. We recommend to make your choices within 1 week of receiving/ viewing to avoid any delays.
  • From the date of your shoot we will keep your images on file only for 3 months. If for any reason you cannot collect/ view the images in this time, upon email request we will extend this time for up to 6 months only. After 6 months your images will be deleted, if no email request is given images will be deleted after 3 months.
  • Once you have collected your images/ frame/ prints/ album these are no longer our responsibility. If any images are lost/ damaged we cannot offer any replacements or refunds.
  • We do not accept any refunds.
  • PROMOTIONAL FLYER:
    • Flyer must be presented when coming to the studio for photo shoot.
    • Only one flyer can be used at one time.
    • One flyer per family per calendar year.
    • Offer includes complimentary shoot only, no images are included in digital or printed form. After the shoot you can decided if you would like to purchase images.
    • Pre-booking must be done to secure appointment.
    • Flyer cannot be combined with any other promotional offer.
    • If your shoot extends over 1 hour then an extra hourly cost of 1,049aed charge will be applied for the additional hour.
    • Cancellation must be made within 48 hours of scheduled appointment.
  • الاعفاءات:
    • يرجى العلم بأن بنك بيبر فوتوغرافي يستخدم مجموعة متنوعة من الأقمشة أثناء التقاط الصور، لذلك في حال كان لدى طفلك حساسية من أقمشة معينة، فيرجى إعلامنا بذلك مسبقاً.
    • في حال لم يتم إشعار بنك بيبر فوتوغرافي بذلك في وقت سابق وحدث أن تعرض الطفل لأي ردود أفعال أو أي مضاعفات أخرى بسبب الأقمشة المستخدمة أثناء التصوير، فلن يتحمل بنك بيبر فوتوغرافي المسؤولية عن ذلك.
    • يحتفظ بنك بيبر فوتوغرافي بملفات الصور لمدة تصل إلى ثلاثة أشهر من تاريخ التصوير. نوصي جميع عملائنا الكرام باستلام صورهم في أقرب وقت ممكن، وذلك لأنه في أعقاب التواريخ المذكورة أعلاه، سيتم حذف ملفات الصور، ولن يكون بنك بيبر فوتوغرافي مسؤولاً عن حفظ هذه الصور أو استردادها.
  • WAIVERS:
    • Please note that Pink Pepper Photography uses a variety of fabrics during the photoshoot, so if your child is sensitive to certain fabrics please let us know in advance.
    • If Pink Pepper Photography is not informed in advance and the child experiences any reactions or any other complications due to the fabrics used during the photoshoot, Pink Pepper Photography will not be held responsible.
    • Pink Pepper Photography keeps image files for up to three (3) months from the date of the shoot.
      We encourage clients to collect their images as soon as possible as post the due dates as provided above, the image files will be deleted and Pink Pepper Photography will not be responsible for the safekeeping or retrieving these images.